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Practical Knowledge Management
 TeamFrame - Knowledge Management
Collaborative Knowledge Management
TeamFrame and Cynefin Knowledge Un-Management
If a lack of knowledge access to correct information to do some work, or make a decision is an issue, then you need some form of Knowledge Management.
There as many aspects of Knowledge Management as there are hairs on a camels back and each is lightly different from the next. In the literature, and from a technology or vendor perspective some (try to) encompass the length and breadth of organizational knowledge, and some focus on specific aspects. TeamFrame targets the capture, communication and application of project related knowledge i.e. the knowledge you need to do your work, in the context of the project the work relates to. And if your work is not related to a project you are one of the lucky few . Most government, research or commercial endeavours have a specific targeted outcome whether its defining a new policy, inventing a new rattrap, or installing some software at a client site.
Knowledge Management is there to benefit the organisation its not really a thing in itself, its a collection of activities and artefacts that make it easier for staff to do their work. And the word management is a bit of a misnomer too! Knowledge Management is really about the assembly and presentation of diverse pieces of information in order to support an activity so its more like information and technology management to create knowledge in the context of a person doing something.
The destinationKM working definition is that knowledge management refers to strategies and structures for maximizing the return on intellectual and information resources. Because intellectual capital resides both in tacit form (human education, experience and expertise) and explicit form (documents and data), KM depends on both cultural and technological processes of creation, collection, sharing, recombination and reuse. The goal is to create new value by improving the efficiency and effectiveness of individual and collaborative knowledge work while increasing innovation and sharpening decision-making.
"Consider this observation made by Neil Fleming[fle96] as a basis for thought relating to the following diagram.
| A collection of data is not information. |
| A collection of information is not knowledge. |
| A collection of knowledge is not wisdom. |
| A collection of wisdom is not truth. |
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The idea is that information, knowledge, and wisdom are more than simply collections. Rather, the whole represents more than the sum of its parts and has a synergy of its own."
Source: www.systems-thinking.org 2004 Gene Bellinger
This selection of papers explores the capture and application of business process to create a living corporate memory.
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