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Service Delivery Management
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Professional services businesses, from engineers and advertising agencies, to auditors and accountants, all have certain management issues in common.

  • Resource Planning: Each person can only work one hour at a time, and you can only bill one hour at a time. However, each resource may be required to perform a critical task against any number of clients or projects.

    TeamFrame is flexible, allowing your team to each juggle their own time. This provides a high level insight that supports effective reesource planning across your organisation.

  • Multiple mini-projects: Multiple clients can each run their own mini projects against your team. An agency might have a dozen or more projects running concurrently each against its own deadline driven by its own set of external drivers.

    TeamFrame empowers the members of your team to build and manage their own project and process plans, whilst at the same time taking into account the range of other projects currently underway or in the pipeline.

  • Capturing Common Elements: While each task is custom, it contains many common elements. Do you just rely on experienced staff to recognise opportunities for efficiencies, or do you have a system that can capture and create repeatable, highly efficient tasks?

    TeamFrame enables experienced staff to take the lead in determining how a project should be managed while also looking out for repeatable elements and allowing you to duplicate them across multiple projects.

    Reducing Complexity

    TeamFrame finds the balance between project and process. It is a flexible work tool for high performance teams.

    If you cant afford the rigidity of adhering to a laid down process, but cant manage the overhead of sitting down to project plan every set of tasks, TeamFrame provides the middle road.

    TeamFrame is easy to use, every member of a services team can quickly access standard and current processes across an organisation enabling new service delivery efficiencies.



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